New Water Service

Request Water Service

Eastside Utility makes it simple to apply for new water service or request service at a different address. Complete the form online or use one of the options below to submit your application.

Online Application


  1. Complete the water service contract directly on this page.
  2. Upload a copy of the signer’s driver’s license within the form (upload two if co-signer).
  3. Submit the completed form online.
  4. After submission, click the link below to pay the $50.00 service fee.
  5. Click here to pay the new service request fee.

Other Options


Email: Click here to download the water service contract. Email the completed contract and driver’s license to contract@eastsideutility.com

Fax: Fax the completed form and your drivers license to 423-490-9516, then call 423-892-2890 to pay the $50.00 service fee.

In Person: Visit our office at 3018 Claude Ramsey Pkwy., Chattanooga, TN 37421. Get Directions

For new construction or sprinkler meters, do not purchase online.
Please call 423-892-2890 for assistance.